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1. #Apple upgrade program how to
2. #Apple upgrade program upgrade
3. #Apple upgrade program full
4. #Apple upgrade program code

#Apple upgrade program upgrade

Still there were complaints during the pre-order that suggested those on the upgrade program had less chance to select their desired configuration and color combos. While this is the first time people are coming en masse to upgrade their phones, Apple has had a year to prepare for this. (Apps are trickling in from the App Store, but that's normal on iPhone launch day.)īut I am a bit concerned for Apple. After the typical upgrade process of resetting Apple Pay, re-pairing the Apple Watch, teaching the new phone my fingerprint, etc. Xander, a manager at the Apple Store where this took place, was very apologetic and took time to make sure neither of us had any additional concerns.įor the moment, I personally don't. His service is with AT&T and he was able to get activated without an AT&T rep from what I saw.īut the problems with the process weren't carrier specific and so we both completed our upgrades within a minute or so of one another.

#Apple upgrade program code

A programmer in his day job, he began looking at some code online as I grabbed an unoccupied Mac to start this post. Dean, who was standing next to me throughout the two hours it took was my kindred spirit. A Verizon rep, Nina, is now here helping Michael and said some words that were encouraging to a point: "I think we're getting further along." But before I could worry any more, Michael expressed some delight that we've actually made progress.

#Apple upgrade program how to

The staff here appears well trained on how to actually do the transactions, but something has stopped it cold each time. That process included me providing my signature, my social security number and other details at least a half dozen separate times as the transaction was started, paused, restarted, rolled back, canceled, etc. This paragraph was written 1 hour and 45 minutes into the process. The extra credit check is the kind of thing that might deter me from the program in the future.īut that issue was the least of the problems with completing the upgrade. We've reasonably established a risk profile, especially when there is credit-card billing of the installments. On top of that, those of us who joined the program a year ago already typically have 12 payments. I use credit cards for many times more the $32 or so that Citizens Bank hits my credit card for monthly yet neither Chase nor Citi nor Amex generates a "hard pull" on my credit annually. To be clear, that requirement is imposed by Citizens Bank, which handles the financing behind the program but it's annoying nevertheless. It makes it more challenging to open a new attractive credit card, like Chase's Sapphire Reserve, and for those seeking mortgages you should be especially wary of recording new credit inquiries. While those don't last forever - typically tw0 years - I don't like unnecessarily pulling credit.

#Apple upgrade program full

When Michael asked for a full social security number, it became apparent there would be a new credit report pull on my records. One glitch with the transaction came fairly early. (Silver, in case anyone cares I had hoped for one either in the new matte black or the glossy Jet Black.) I scored Michael as my salesperson and after clarifying that I was here to upgrade on the program, he went and grabbed my new iPhone 7 Plus, 128GB from the inventory set aside for preorders. The sales staff - as is common for Apple stores on launch day - was enthusiastic, cheering and eager to help customers. While I wasn't able to select my iPhone color of choice, I was able to score an 8AM slot here and was the third person in the appointment line when the store opened. Given that, the stakes are high for the company in getting customers to opt-in to a "subscription" to the iPhone and the program recently rolled out in two markets critical for Apple outside the U.S.: China and the United Kingdom. While you can purchase phones on installments from Verizon, T-Mobile, Sprint and AT&T, only if buy through Apple directly are you essentially committing to making an iPhone your next phone.

In a world where the four major US carriers no longer subsidize expensive smartphones with discounts of up to $450, the upgrade program is pretty important to Apple, too.